A communication and work log allows simple tracking of phone calls and emails,
but is a flexible feature that can be used a variety of purposes.
Usually a log entry will be assigned to a customer, but this is not necessary.
Log work, communications, or both.
Not necessary to assign an entry to a customer.
Assign priority, category and reference for whatever purpose you wish.
Quick to access - open the Log entry screen from all pages.
View all logs easily.
Filter logs easily.
Log entries assigned to a customer appear on that customer's page.